Northern Virginia · Washington, DC · Maryland
Speak with the owner directly: 571-201-4227
HomeOur Approach
A Personal Process From
the First Conversation
to the Final Detail
The major companies talk about what they clean. We would rather show
you how we care for the people we clean for.
01
We Meet
For new clients, we visit your property to understand your
home, your expectations and your priorities.
Your first step is a conversation, and it is with the owner.
02
We Assess
Every home is different. We evaluate the size, condition,
surfaces, priorities and level of service needed.
Marble, hardwood, brass and glass each ask for something different.
03
We Create Your
Cleaning Plan
You receive a personalized recommendation and quote based
on your actual property, not a generic formula.
Written once, so you never have to explain everything again.
Cleaning plan
Sample, for illustration
Prepared for a family home in
McLean
Service
Residential cleaning, every two weeks
Walked with
The homeowner, room by room
Kitchen
Marble island: pH-neutral cleaner only,
dried by hand.
Primary bath
Polish fixtures, squeegee the glass, fold
towels in thirds.
Study
Dust around papers. Nothing on the desk
is moved.
Floors
Client’s own hardwood product, kept in
the hall closet.
Pets
Biscuit stays in the mudroom. Side gate
latched on leaving.
Skarlet
Reviewed by the owner
04
We Clean With
Intention
Our team works carefully through the home, focusing on both
the essentials and the details that make a noticeable
difference.
05
We Review
For your first service, the owner is personally involved in
ensuring the work meets the Crystalline standard.
If something isn’t right, someone actually cares.
06
We Build a Relationship
Our goal is to become the cleaning company you don’t have to
worry about.
“Quality is in the details, and the
details should never be overlooked.”
Skarlet Medrano · Founder & Owner
Your Home Deserves
a Higher Standard.
Your first step is a conversation. Tell us about your home and Skarlet
will take it from there.
Or speak with Skarlet directly: 571-201-4227